Returns and Exchanges

Venus Steps Online Return Policy

There may be times when you will need to return an item purchased from Venus Steps. Our Returns Policy is designed to assist you with product return and exchanges.
To return an item, write to us at [email protected]; a prompt response is assured to such mails. Alternatively, you may call us at our customer care number +91-, which remains open 10 AM-6 PM IST on 6 DAYS (Monday to Saturday).
Venus Steps is not liable for any damages caused to the Product during transit.
Returns Policy Terms & Conditions

Please note that you will be responsible for all returning costs and charges and also for all risks of loss or damages to the Products. The return right - besides compliance with the terms and procedures described in the paragraph above - shall be deemed correctly exercised once the following conditions have been fully met:

** Please note we will provide you with the credit note for product exchange which will be valid for 365 days. (In-store & Online)

Kindly ensure that the following conditions are met, to enable us to process your exchange and serve you better


Online Returns Address

Please send all returns to:
Stepsrove
WZ-249-A Inderpuri, First Floor, New Delhi
Delhi 110012