You will receive an email notifying you when your order has been confirmed.

It is advised to create an account to make your shopping experience simple and hassle-free. However you can place an order as a 'guest' without having an account.

Stepsrove delivers only within India.

All transactions at www.venussteps.com are protected and encrypted.

You can mail us your queries at stepsrove@gmail.com or call us on our customer care number +91 9871198701 for immediate assistance.

Yes, you can get your products shipped to an address different from the billing address. All you need to do is fill in your desired address under 'Shipping Address' to get it delivered at the desired location.

Delivery dates cannot be selected or changed.

You can cancel or modify you order provided that it has not been dispatched for delivery. You can also send request to change or modify on stepsrove@gmail.com or call us on our customer care number +91 9871198701

We provide free shipping throughout India.

All credit cards, debit cards and net banking are accepted.

Yes Cash on Delivery (COD) is accepted.

By clicking on the 'Forgot Password' option, you can generate a request for a new password to be sent to your registered email-id. Follow the steps mentioned in the email to reset your password.

We are sorry for the inconvenience if the products listed are out of stock. However we can notify you once it is back in stock if the same is required you can simply contact us on stepsrove@gmail.com or call us on our customer care number +91 9871198701

It usually takes us 7-10 business day to deliver your order. While we endeavor to deliver your order at the earliest, we request you to bear with possible delays due to restrictions in movement because of the current situation of Covid Pandemic.

In the extremely rare occasion where you receive a package with damaged goods, please inform our Customer Care within 24 hours of receipt of the same, with supporting images, so we can best address your concern.

Each of our products are firstwrapped and then placed in a thick plied carton, which is taped and prepared for shipping. Delicate items are safeguarded with an additional layer of bubble wrap.